Customer Success Specialist (Remote) | South Africa

Customer Success Specialist position to support sales team with follow-up calls and emails to existing prospects and past customers.

Requirements

• Strong background in customer service, customer success, or client relationship management
• Comfortable making high-volume follow-up calls
• Experience working with warm leads or existing customers
• Excellent English communication skills (spoken and written)
• Strong listening skills and ability to capture detailed feedback
• Ability to document clear notes and insights from conversations
• Experience using spreadsheets or CRM systems to track outreach activity
• Ability to follow structured outreach scripts and processes
• Professional phone etiquette and ability to represent the company positively
• Ability to coordinate follow-ups with internal sales team members
• Experience using tools such as WebEx, Microsoft tools, and email platforms

Benefits

• Access to a $200K+ perk marketplace with discounts on 150+ global services.
• Option to withdraw up to 50% of approved earnings before payday.