IT Project Manager - ServiceNow
HitachiKrakow, Lesser Poland Voivodeship, Poland
Posted March 20, 2026
Full Time
About the Company
Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world. Hitachi’s Social Innovation Business is centered around 5 growth sectors: Mobility, Smart Life, Industry, Energy, and IT. Globally, we have nearly 300,000 employees who are working to improve people’s quality of life and our customers’ social, environmental, and economic values to create a sustainable future. The challenges we face as a society are unprecedented, but so are the opportunities. Together, let’s start powering good.
Job Description
Join the Service Integration Team as an experienced Project Management professional to support the growth and maturity of the Project Management Office (PMO), drive the development of project management processes and best practices, and deliver ServiceNow-related projects within the Service Integration Portfolio.
Requirements
- Minimum 5 years of professional experience in IT Project Management, including PMO-related activities.
- Experience delivering ServiceNow projects is a strong advantage.
- Excellent communication, facilitation, and stakeholder management skills.
- Skilled in risk assessment and mitigation planning.
- Comfortable working in a matrixed and geographically distributed organization.
- Resilient in the face of ambiguity and change.
- Familiarity with Agile frameworks (SCRUM, Kanban, SAFe); Agile certifications (e.g., PSM I, CSM) are a plus.
- Understanding of Lean Six Sigma principles and the DMAIC cycle.
- Solid knowledge of ITIL v3 and/or v4.
- Strong command of project methodologies, including process design and reporting tools.
- Strong organizational skills and attention to detail.
- Ability to manage multiple concurrent projects in a dynamic environment.
- PMP certification or equivalent is highly desirable.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
