Joining our On-Site Services team in France, you will be the Onsite IT Support Specialist ensuring that our colleagues in both office and industrial environments benefit from reliable, secure, and high-quality technology every day.
Requirements
- Experience in IT field services, on-site support, technical support, or a similar hands-on environment.
- Strong skills in troubleshooting Windows devices, Office 365 tools, and basic networking issues.
- Comfortable handling hardware, software, peripherals, and connectivity challenges.
- Experience with IT asset management, inventories, or logistics coordination is a plus.
- Able to work independently across multiple sites and manage priorities effectively.
- Excellent communication skills in French and English; able to support a multicultural user base.
- Customer-focused, calm under pressure, and able to provide clear and positive interactions.
- Organized, reliable, and consistent in following procedures (SOPs, runbooks, KB articles).
Benefits
- Competitive compensation
- Flexible, hybrid, or remote work options