Community Manager

The Community Manager is responsible for overseeing the daily operations of a residential community association, ensuring it is well-maintained, financially sound, and compliant with governing documents, while delivering superior customer service to residents.

Requirements

• Serve as the primary contact for residents, board members, committees, and vendors
• Support the Board of Directors by preparing meeting agendas, packets, notices, and minutes
• Ensure compliance with governing documents, policies, and applicable laws/regulations
• Draft and review RFPs, secure proposals, and make recommendations to the Board
• Assist in preparing and presenting annual budgets and reserve studies
• Review and approve expenditures in line with budgetary guidelines and thresholds
• Process invoices, reconcile accounts, and maintain accurate financial records
• Provide monthly financial and management reports to the Board
• Conduct regular property inspections to ensure compliance with community standards
• Issue violation notices and follow up on compliance matters
• Oversee vendors, contractors, and service providers to ensure quality performance
• Coordinate preventive maintenance programs and capital projects
• Ensure safety and security protocols are upheld within the community
• Respond to resident inquiries and requests in a timely, professional manner
• Promote a positive and inclusive community atmosphere
• Hire, train, supervise, and evaluate onsite staff as applicable
• Coordinate community communications, events, and newsletters