The Association Manager is responsible for supporting administrative, accounting, team & customer support functions in a professional and accountable manner. This includes leading a team, managing daily operations, and ensuring exceptional customer service.
Requirements
- Set the standard for customer centric service
- Responsible for the day-to-day operations of the property
- Check voicemail and email communication and respond in a timely manner
- Remain available 24/7 and respond to after hours or weekend property emergencies
- Physically travel to property or properties assigned as required
- Provide exceptional customer service to all clients, residents, team members, and vendors
- Provide timely response and follow-up with all clients, residents, team members, and vendors, along with appropriate documentation
Benefits
- 401(k) with Employer Matching
- Dental insurance
- Vision insurance
- Medical insurance
- Supplemental insurance
- Life insurance
- Disability insurance
- Paid time off
- Paid holidays
- Referral program
- Anniversary recognition program