We are seeking a Client Accounts Representative to join our team, working with attorneys, assistants, and clients to resolve client non-payment issues. This is an exciting opportunity to work in a dynamic and fast-paced environment and contribute to the growth and success of our firm.
Requirements
- Communicate and interact with attorneys, assistants, and clients
- Manage assigned attorneys' inventory, specifically monitoring and resolving aged invoices, credit balances, and aged unbilled work
- Handle all aspects of attorney and client outreach (via email, phone, and/or mail) to resolve non-payment issues
- Respond to collection related requests quickly, effectively, and accurately
- Work with peers and management on collection related requests
- Partner with the Billing team to resolve auditing issues, reconciliation issues, and escalate concerns as needed
- Communicate and report to leadership on delinquent collections and at risk inventory
Benefits
- Comprehensive medical (PPO and HDHPs)
- Dental and vision plans
- Life and AD&D insurance
- Short and long term disability insurance
- Tax-advantaged accounts for health care expenses
- FSAs for dependent care
- Health advocacy services
- Behavioral health and counseling resources for all family members
- 401(k)
- Profit sharing
- Backup dependent care
- Senior care planning support
- Resources for individuals with development disabilities and their caregivers
- Paid holidays and other paid time off