WFH Third Party Medical Collector

The Bad Debt Collector is responsible for taking inbound customer calls and making outbound calls to negotiate pay arrangements on aged accounts while following Federal, State, company and client collection guidelines and laws.

Requirements

• Professionally persuade patients to pay on past due medical debts
• Overcome stalls and objections and suggest money sources for debt payment
• Update the customer record with new information, record the call result or disposition; as well as any relevant notes about the call via the menu or narrative section of the system
• Adhere to the production standards set for the department and client
• Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements

Benefits

• Medical
• Health Savings Account for High Deductible Medical plan
• Dental
• Vision
• Life Insurance
• Disability Insurance
• Retirement with Company Matching
• Paid Time Off & Holidays
• Employee Assistance Program
• Referral Program