Specialist, Designated Beauty Advisor (DBA) - Chantecaille

Holt Renfrew offers a competitive total compensation, generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. The Specialist, Designated Beauty Advisor develops deep, long-lasting relationships with customers to increase sales, service, and loyalty.

Requirements

• Consistently deliver extraordinary service to all customers
• Exceed all sales and service personal goals and targets
• Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
• Share expert level of product knowledge with entire store selling team
• Maintain solid relationships with buyer, vendor, and selling manager
• Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.
• Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
• Perform floor recovery, visual merchandising, price change, and related sales support tasks
• Communicate regularly with personal clients through phone, mail, and electronic methods
• Resolve all customer service issues and partner with selling management on any issues outside of guidelines
• Comply with all Health & Safety policies and requirements

Benefits

• Competitive total compensation
• Generous employee discount
• Pension
• Health & dental benefits
• Tuition assistance
• Continuous learning and development