Dispatcher - HVAC Technicians
HomeServeWest Whiteland Township, Pennsylvania, United States
Posted February 2, 2026
36000 - 46000 USD
Full Time
About the Company
HomeServe is a North American provider of comprehensive home repair plans that protect homeowners from costly emergencies in plumbing, electrical, HVAC, and more. Since 2003, the company has saved customers over $1 billion by offering affordable coverage and rapid, local repair service delivered by a network of skilled technicians. With nearly 3,000 employees, HomeServe prioritizes people—customers, technicians, and staff—through a culture of care, inclusion, and a "Great Place to Work" certification. The company’s BBB accreditation and HomeServe Cares initiatives underscore its commitment to quality, trust, and community impact. HomeServe’s blend of preventive coverage, responsive service, and employee‑first values sets it apart in the home‑repair industry.
Job Description
We are seeking a Dispatcher to join our team at UGI Heating, Cooling & Plumbing, a company that has served homeowners in Pennsylvania for over a century. As a Dispatcher, you will be responsible for scheduling and routing technicians based on skill levels, job requirements, and availability by service territory.
Requirements
- Dispatch Experience
- Excellent Organization Skills
- Excellent Communication Skills
- Quick Thinker
- Problem Solver
- Able to work in a fast pace environment
- Enjoy Providing exceptional customer service
- Flexibility to work overtime
- Strong written and verbal communication skills, with in depth knowledge of Word, Excel, Outlook, and Windows
- High school diploma or equivalent
- Familiarity with the operation of HVAC Systems a plus. IE: Wennsoft / Click
- Ability to work in the Exton office 5 days a week
Benefits
- Competitive compensation
- Career development and advancement opportunities
- Casual attire throughout the week
- Friendly, open and team-oriented work atmosphere
- Excellent benefits including generous medical, vision, dental and life & disability insurance
- 401(k) plan with a company match
- Paid time off
- Eligibility to enroll in up to two HomeServe coverage plans paid for by the company
