Customer Service Representative - INSURANCE

To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. The role involves supporting sales programs, advising clients on insurance coverage, and handling claims and billing inquiries.

Requirements

• High School Diploma or equivalent work experience and knowledge.
• Two years successful servicing experience with independent agency (or equivalent).
• Property and Casualty License
• Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes.
• Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent oral, written, and interpersonal communication skills.
• Proven automation, time management, and organizational skills.
• Familiarity with risk assessment and risk management techniques.

Benefits

• Medical
• Health Savings Account
• Dental
• Vision
• Life Insurance
• Paid Vacation (PTO)
• 401(k) with employer match
• Flexible Spending Account
• Employee Assistance Program (EAP)