Assistant Manager, Digital Experience & Innovation

A reputable local Bank in Hong Kong is looking for a talent to assist in designing and implementing best digital experience and customer journey strategies for personal and SME customers.

Requirements

• Degree or above with major in Business Administration, Marketing, e-Commerce, Information Technology or related disciplines
• At least 3 years relevant experience in banking industry with proven track records in customer experience and customer journey management, include e-Banking and mobile banking channels.
• Experience in conversational banking, Open API is preferred
• Self-motivated with strong analytical and planning skills
• Detail-oriented & able to work under pressure to meet tight schedule
• Good communication skills including both written and spoken English and Chinese
• Knowledge in HTML, CSS and JavaScript is preferred