Manager, Chargeback & Dispute Management
Hong Leong Bank BerhadSelangor, Malaysia
Posted October 15, 2024
Full Time
About the Company
A leading financial institution in Malaysia backed by a century of entrepreneurial heritage.
Job Description
We are looking for highly motivated and dynamic professionals for the role of Manager, Chargeback & Dispute Management. The successful candidates will report to the Section Head of Merchant & Card Operations.
Requirements
- Malaysian citizen
- Diploma/Bachelor's Degree/Professional Degree holder and above in Banking or any related discipline qualification
- 3 years above of relevant experience in Dispute Resolution, Chargeback Handling, Dispute Management System (DMS), Visa & MasterCard Dispute Cases are preferable
- Proficient in English (written & spoken) and Microsoft Office applications
- Detail-oriented with proven analytical skills
Benefits
- Comprehensive financial services
- Digital-at-the-Core ethos
- Expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China