IT Coordinator

Hope Fellowship Ministries is seeking a people-focused IT coordinator to empower the church to serve the community effectively. The ideal candidate is comfortable talking to coworkers about tech problems and behind the screen administering network configurations.

Requirements

• Technical Support: Monitor the IT support ticketing system, troubleshoot, and provide support to staff with hardware and software issues
• System Management: Manage and oversee Mosyle and other deployment tools
• Lifecycle Management: From initial system deployments, to replacing aging systems, to recovering and reallocation of systems during staff transition
• Infrastructure Collaboration: Assist our outsourced Managed Service Provider (MSP) with server and network infrastructure configuration and maintenance
• Strategic Implementation: Collaborate with leadership to roll out new IT initiatives, security protocols, and software updates
• Church Engagement: Participate in mandatory Hope staff activities and “all hands on deck” events
• Ministry Collaboration: meet, plan, and deploy IT-related projects with ministries
• Perform other duties as assigned to support the ministry