The server provides friendly, responsive service to create an exceptional dining experience for all our guests.
Requirements
- Greets & welcomes guests, describes dishes, recommends beverage pairings
- Maintains a clean work environment and sets up the following team for success
- Monitors and observes guests dining experience to ensure guests are satisfied with the food and service
- Collects payments from guests
- Writes guests’ food orders on order slips, memorizes orders, or enters orders into computers for transmittal to kitchen staff
- Prepares checks that itemize and total meal costs and sales taxes
- Takes food or beverages orders from guests
- Checks guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Serves food or beverages to guests and prepares or serves specialty dishes at tables
- Presents menus to guests and answers questions about menu items, beverages, and other restaurant functions and services
- Informs guests of menu changes and daily specials and makes recommendations you genuinely feel your guests will enjoy
- Cleans tables or counters
- Prepares hot, cold, and mixed drinks for guests, and chill bottles of wine
- Rolls silverware set up food stations or set up dining areas to prepare for the next shift or for large parties
- Stocks service areas with supplies such as coffee, food, tableware, and linens
- Explains to guests how various menu items are prepared, describing ingredients and cooking methods
- Prepares tables for meals, including setting up items such as linens, silverware, and glassware
- Removes dishes and glasses from tables or counters and take them to kitchen for cleaning
- Assists host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
- Performs cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
- Brings wine selections to tables with appropriate glasses and pour the wines for guests
- Performs food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
- Escorts guests to their tables
- Garnishes and decorates dishes in preparation for serving
- Fills salt, pepper, sugar, cream, condiment, and napkin containers
- Describes and recommend wines to guests
- Provides guests with information about local areas, including giving directions
- Fills in for fellow employees where needed to ensure guest service standards and efficient operations
