Divisional Director – Casualty Claims

Howden is seeking a Divisional Director – Casualty Claims to lead the Care and Bioscience/Clinical Trials claims teams in London and Milton Keynes. The role involves providing high-quality advice to the business, implementing operational plans, and driving business performance through others.

Requirements

• Extensive experience of working within the insurance environment in a Claims capacity
• Experience of working as a claims specialist within the Lloyds and international markets
• Experience of working in a high pressure, multitask environment
• Has some experience of managing and coaching others in a team
• Detailed knowledge and understanding of the insurance sector
• Strong awareness of the regulatory environment and requirements along with how these impact on the Operating Entity’s activities as well as their own business unit
• Strong understanding of Operating Entity / Group objectives and how own role/team contributes to these.
• Able to supervise and delegate work
• Customer focused approach and ensures their team adopts these behaviours
• Is confident and has good communication skills including, written, verbal and face to face
• Able to work independently and use initiative
• Strong negotiation skills
• Analytical and able to make good decisions
• Able to contribute to and develop operating strategies for the claims function.
• Able to work flexibly to achieve tight deadlines/targets
• Reacts positively to change
• Calm and resilient under pressure
• An ability to learn and share learning
• Coaching skills and the ability to manage more junior members of the team
• Computer literate
• Attainment of the LLMIT(Lloyd’s and London Market Introductory Test)
• Working towards or has attained the ACII
• Strong understanding of Liability and Property insurance required

Benefits

• Reasonable adjustments
• Flexible hours
• Hybrid working
• Career development opportunities
• Competitive salary and benefits package