New Business Account Handler - Corporate & Commercial

Howden is a global insurance group with employee ownership at its heart, seeking a New Business Account Handler to support their team in the administration of clients' insurance requirements, including general enquiries, new business quotes, and invoicing of premiums. This role requires a passion for providing excellent service to clients, and previous experience in a sales role is desirable.

Requirements

• Assist in achieving Group/Division client retention targets by providing an excellent level of service.
• Process new business quotes on a daily basis from warm leads.
• Deal with open quotes from a managed team inbox.
• Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.
• Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
• Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
• Produce accurate and professional documentation at all times using relevant Howden templates.
• Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
• Actively cross-sell products from other Divisions.
• Liaise with and assist other branches and Group Resources as necessary.

Benefits

• Career progression
• Work / life balance
• Sustainability
• Volunteering