This role is responsible for leading customer engagements through proactive outreach and managing complex sales support, analyzing data, contributing to long-term strategies, fostering relationships, and collaborating across departments for continuous sales improvement and growth.
Requirements
- Provides sales support on complex engagements while maintaining the sales pipeline and achieving and/or exceeding goals and quotas.
- Initiates customer contact and follows up on leads, proactively engaging with customers to sell the organization’s offerings.
- Maintains an in-depth understanding of the company's products or services and effectively communicates their value propositions to both clients and junior team members.
- Collaborates with senior management to contribute to the development of long-term sales strategies, including target market expansion, product positioning, and sales channel optimization.
- Fosters and maintains strong relationships with key customers, understanding their evolving needs and working to ensure their satisfaction and loyalty.
- Analyzes sales data, trends, and market insights to prepare accurate sales forecasts and reports for management.
- Collaborates closely with other departments such as marketing, product development, and customer support to address customer needs and drive continuous improvement.
- Identifies areas for process enhancement within the sales cycle to streamline operations and increase efficiency.
- Explores and identifies new market opportunities, potential partnerships, and avenues for revenue growth.