Customer Service and Logistics specialist

Our client is a global building materials manufacturer seeking a Customer Service and Logistics specialist to join its Service Center in Vilnius. The role involves receiving and approving customer orders, providing customer service, and coordinating transportation of goods to customers.

Requirements

• Higher or vocational education (preferably in management, logistics, or administration)
• At least 1 year of experience in a similar role
• Excellent Lithuanian and very good English (B2 or higher)
• Attention to detail and accuracy
• Strong computer skills (proficient in all Microsoft Office programs)
• Effective communication and teamwork skills
• Analytical skills with a strong focus on results and precision
• Excellent time management skills, ability to meet deadlines, and ensure high-quality customer service

Benefits

• Professional team to work within an international environment and multi-cultural business
• Clear and honest performance and salary evaluation
• Annual performance-based bonus plan aligned with company policies
• Health and Accident insurance
• Additional annual leave days (after 1 year)
• Access to the Employee Assistance Program, offering free legal and financial advice, as well as quick access to private counselling services
• Ability to work flexible hours
• Hybrid work possibility: at least half of working days should be performed from the office
• Compensation to set up home office
• Personalized development opportunities and training
• Workation: work 1-2 months per year from any EU country
• Parking/transportation compensation
• Team buildings/ Summer or Winter parties / Other social and well-being events