CRM Specialist (Retail/FMCG)
HRTXTaguig, Philippines
Posted March 30, 2026
Full Time
About the Company
Health ResearchTx (HRTX) partners with the U.S. Department of Defense Military Health System to conduct large‑scale, retrospective real‑world evidence studies using longitudinal electronic health record data. The company bridges DOD clinicians, academia, pharma, and other government agencies, enabling collaborative research that goes beyond claims‑based analyses. Leveraging proprietary IP and exclusive access to the DOD’s EHR repository, HRTX transforms health outcomes debates from opinion to empirical fact. Its hybrid commercial‑government model delivers data‑driven insights that improve patient outcomes while reducing costs.
Job Description
The CRM Specialist will develop and implement CRM strategies to improve customer lifecycle management, execute targeted marketing campaigns, and manage customer segmentation. The role will also involve planning, executing, and monitoring CRM campaigns, promotions, and loyalty programs, as well as maintaining and analyzing customer databases to generate insights and actionable recommendations.
Requirements
- Bachelor's degree in Marketing, Business Administration, Communications, or any related field
- At least 3–5 years of experience in CRM, digital marketing, or customer engagement roles within FMCG, retail, or F&B industries
- Experience in using CRM platforms (e.g., Salesforce, HubSpot, or similar tools)
- Strong analytical skills with the ability to interpret data and translate insights into strategies
- Excellent communication and project management skills
- Experience in handling multi-channel marketing campaigns
- Detail-oriented with strong organizational and problem-solving abilities