Healthcare Customer Service Representative

About the Company

Health ResearchTx (HRTX) partners with the U.S. Department of Defense Military Health System to conduct large‑scale, retrospective real‑world evidence studies using longitudinal electronic health records. The company provides a unique platform that connects DoD clinicians, academic researchers, pharmaceutical companies, and other government agencies, enabling collaborative research on outcomes that cannot be addressed through claims data alone. By leveraging proprietary technology and exclusive access to DoD EHRs, HRTX transforms health‑outcome debates from speculation into data‑driven insights, ultimately improving patient care and reducing costs. Its hybrid commercial‑government model combines the agility of private enterprise with the scale of federal resources, positioning HRTX as a leader in evidence‑based health research.

Job Description