Warranty Manager

As a Warranty Manager, you will lead and optimize warranty administration and management processes, overseeing warranty claims processing, developing and updating warranty policies, and ensuring compliance with industry and legal standards.

Requirements

• Oversee the entire warranty claims process, ensuring timely and accurate resolution in accordance with company and industry standards.
• Collaborate with dealers, authorized service provider, customers, and internal teams to address warranty-related issues effectively and efficiently.
• Develop and update warranty policies and procedures to align with industry standards, legal requirements, and management expectations.
• Analyze warranty data to identify trends, root causes, and opportunities for process improvement.
• Manage the identification and resolution of product recalls in compliance with regulatory requirements.
• Monitor and evaluate service providers and suppliers to ensure adherence to warranty standards.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays