Property and Casualty Claims Associate Advocate

The Associate Claims Advocate provides administrative support to the Property & Casualty Claims Team, technical expertise and advocacy to clients on all claim related matters. The role involves assisting clients, carriers, and vendors, and maintaining accurate and organized claim files.

Requirements

• Assist clients in reporting new claims to the carrier within time period as set by company standard.
• Direct contact with carrier claims department within 24 hours of reporting of all new claims to identify claim number and ensure adjuster assigned to loss.
• Regular contact with adjusters to monitor status of claims in order to update relevant parties.
• Assist Claims Team members with incoming and outgoing claims documentation.
• Assisting Claims Team members in preparation of claim review requests.
• Proactive communication with clients, carriers and vendors.
• Under supervision of the Claim Team, direct communication with clients to advocate clients' interest in all claims matters.
• Maintains accurate and organized claim files by appropriately documenting claim statuses; updates all HUB computer systems and automated agency management systems; ensures accuracy of data.
• Navigate various carrier databases.
• Perform other duties and projects as assigned.

Benefits

• Comprehensive benefit and total compensation packages
• Health/dental/vision/life/disability insurance
• FSA
• HSA
• 401(k) accounts
• Paid-time-off benefits
• Eligible bonuses
• Equity and commissions for some positions