Retirement Service Agent
HUB InternationalAustin, Texas, United States
Posted April 24, 2026
Full Time
About the Company
HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.
Job Description
We are seeking a motivated individual to join our Retirement Customer Services Team as a Retirement Service Agent. The role involves answering phone calls and emails from clients about their retirement plans, and requires excellent communication and customer service skills. We offer a flexible work schedule, opportunities for training and development, and a fun and welcoming environment.
Requirements
- Proven experience in customer service and strong communication skills
- Ability to multi-task, maintain confidential information, and work independently
- Excellent interpersonal and communication skills
- Great attention to detail and general knowledge of computer applications
Benefits
- Medical insurance
- HSA with Match
- Vision insurance
- Dental insurance
- 401(k) plus match
- Company Paid STD
- Life Insurance
- Parental leave
- 2 weeks of PTO
- Sick Time
- Personal Time
- Floating Holidays
- 11 paid Holidays