Customer Support Associate I

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. The company is looking for a Customer Support Associate to join their team, responsible for managing a steady volume of inbound customer inquiries, providing best-in-class customer service, and working in a fast-paced startup environment.

Requirements

• 1+ years of experience in a customer-facing role
• Passion for serving customers
• Strong organizational skills
• Ability to communicate with confidence, professionalism, and empathy
• Meticulous attention to detail

Benefits

• Great 401(k) plan
• Top-of-the-line health plans
• Dental and vision insurance
• Competitive time off and parental leave
• Unlimited access to digital tools and financial professionals
• Mental health support
• Fertility healthcare and family forming benefits
• Student loan resource
• Monthly work-from-home stipend
• Quarterly lifestyle stipend