Senior Logistics, Customer Service Operations Controller

Our client is seeking a Senior Logistics, Customer Service Operations Controller to join their small transport logistics operation team in Malaysia. As a key member of the team, you will be responsible for coordinating and monitoring day-to-day shipments for appointed international customers, handling all mode of transports, and serving as a single point of contact for customers.

Requirements

• Minimum 5 years of professional experience in international transport logistics and freight forwarding
• Proven track record of handling and organizing shipments in one or more of the following model of transports: Sea, Air, Truck, Rail or/and Express
• Solid understanding of shipping terms, documentation and terminology
• Bachelor's degree in Transport Logistics or Business Administration, International Business
• Effective written and oral communication skills in English any other language like Mandarin very welcome
• Well-organized with IT-based day-to-day operations and able to work under high pressure
• Proficiency in common applications e.g. Microsoft Office, SAP experience is a plus
• World class follow-through skills
• Ability to be a role model by taking ownership/responsibilities and showing a pro-active approach as problem solver
• Willing to work in and for a diverse team in an international company
• Highly motivated, hardworking, self-driven, being conscientious, careful