Director of Front Office
HyattNew York, New York, United States
Posted April 27, 2026
Full Time
About the Company
The Beekman, a Thompson Hotel, is a luxury-lifestyle hotel with a rich history and a commitment to exceptional guest service.
Job Description
The Director of Front Office at The Beekman, a Thompson Hotel, will lead the front office and guest services teams, ensuring quality guest service and operating efficiency. The role requires a warm and hospitable personality, progressive hotel experience, and strong communication skills. The ideal candidate will have a college degree in hospitality or a related field and previous experience with cash handling, systems like OPERA PMS, and knowledge of NYC unions.
Requirements
- Four or more years of progressive hotel Rooms Management experience, preferably in a luxury hotel.
- A college degree in hospitality or related field.
- Previous experience with cash handling.
- Clear concise written and verbal communication skills in English.
- Ability to accurately compute and manipulate mathematical calculations.
- Proficient knowledge of systems used on property including Windows, OPERA PMS, Rex, Colleague Advantage, and Alice.
- Ability to work a variety of schedules to include AM, PM, Overnight, Weekends, and Holidays.
- Previous experience with NYC unions is desirable.
Benefits
- Paid time off
- Hotel discounts
- Competitive insurance packages
- Company matched retirement savings plans
- Life insurance
- Opportunity to take career around the world
