Front Office Agent - Full Time
HyattHouston, Texas, United States
Posted May 28, 2026
Full Time
About the Company
Hyatt Hotels Corporation is a global hospitality leader operating over 1,000 hotels and resorts in more than 75 countries across six continents. The company offers a broad portfolio of brands—from luxury properties such as Park Hyatt and Grand Hyatt to lifestyle collections like Andaz and Alila, and inclusive resorts under the Hyatt Ziva and Secrets banners—catering to a wide range of traveler preferences. Hyatt differentiates itself through a customer‑centric philosophy, a robust loyalty program (World of Hyatt), and integrated technology and destination‑management services that enhance guest experiences and operational efficiency. The organization emphasizes a culture of care, empowering employees to deliver personalized service and continuously innovate across hospitality, culinary, and wellness offerings.
Job Description
Join our Front Desk team as a Front Desk Agent at Hyatt Regency Houston downtown. Greet guests with warmth, assist with check-in and check-out procedures, and serve as a key source of information about the hotel and surrounding area.
Requirements
- Welcome guests and complete the registration process with accuracy and professionalism
- Communicate hotel services, amenities, promotions, and local recommendations
- Process payments, issue room keys, and handle guest requests efficiently
- Maintain a polished and professional appearance and demeanor at all times
Benefits
- Free room nights
- Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental and Vision Insurance
- 401K with company match
- Generous Paid Time Off policy
- Paid Family Bonding Time and Adoption Assistance
- Tuition Reimbursement
- Free colleague meal during shift
- Employee Stock Purchase Plan
- Discounts at various retailers
