Front Office Manager - Luxury Destination Resort

Alila Ventana Big Sur is seeking a Front Office Manager to lead guest service operations and provide exceptional service to guests. The ideal candidate is a thoughtful leader, strong communicator, and service professional with experience in luxury hospitality.

Requirements

• Bachelor's degree in Hospitality Management, Business, or related field
• Minimum 3-5 years of progressive guest service or front office leadership experience
• Prior experience overseeing concierge or guest relations teams
• Experience in a destination resort or experiential luxury brand

Benefits

• Medical, Dental, and Vision insurance
• 401(k) Retirement Savings Plan with company match
• Paid Time Off and 7 observed holidays
• Tuition reimbursement
• Complimentary Hyatt hotel stays worldwide