Guest Experience Host, Park Hyatt Kuala Lumpur
HyattKuala Lumpur, Kuala Lumpur, Malaysia
Posted January 15, 2026
Full Time
About the Company
Hyatt Hotels Corporation is a global hospitality leader operating over 1,000 hotels and resorts in more than 75 countries across six continents. The company offers a broad portfolio of brands—from luxury properties such as Park Hyatt and Grand Hyatt to lifestyle collections like Andaz and Alila, and inclusive resorts under the Hyatt Ziva and Secrets banners—catering to a wide range of traveler preferences. Hyatt differentiates itself through a customer‑centric philosophy, a robust loyalty program (World of Hyatt), and integrated technology and destination‑management services that enhance guest experiences and operational efficiency. The organization emphasizes a culture of care, empowering employees to deliver personalized service and continuously innovate across hospitality, culinary, and wellness offerings.
Job Description
Guest Experience Host contributes to high-quality guest service and teamwork, creating a welcoming and exceptional experience for guests while maintaining a comfortable environment.
Requirements
- University degree/diploma in Hospitality or Tourism management
- Work experience as a Host or Front Office Assistant in luxury hotels
- Professional appearance and demeanour
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Basic computer skills, including proficiency in Microsoft Office Suite (Excel, Word)
