Guest Service Officer - Guest Services 宾客服务中心服务员
HyattShanghai, Shanghai, China
Posted January 15, 2026
Full Time
About the Company
Hyatt Hotels Corporation is a global hospitality leader operating over 1,000 hotels and resorts in 75 countries under a portfolio of brands that range from luxury to all‑inclusive and boutique collections. The company’s core focus is delivering personalized guest experiences that enable people to be their best, supported by its World of Hyatt loyalty program, technology solutions, and destination‑management services. Hyatt’s distinctive value lies in its diverse brand mix—spanning the Timeless, Boundless, Independent, and Inclusive collections—combined with a strong commitment to care, innovation, and sustainable growth. Employees thrive in a culture that prioritizes guest satisfaction, collaboration, and continuous improvement, making Hyatt a sought‑after employer in the hospitality industry.
Job Description
Provide excellent and consistent level of service to customers, contributing to the smooth and efficient running of the Reception within the Rooms Division. Chinese speaking is a requirement.
Requirements
- Relevant degree or diploma in Hospitality or Tourism management
- Minimum 2 years work experience in hotel operations
- Good customer service, communications and interpersonal skills
