Guest Services Manager
HyattVermont, United States
Posted March 30, 2026
68000 - 72000 USD
Full Time
About the Company
Hyatt Hotels Corporation is a global hospitality leader operating over 1,000 hotels, resorts, and all‑inclusive properties across more than 75 countries. The company offers a diverse portfolio of brands—from luxury titles like Park Hyatt® and Grand Hyatt® to experience‑focused collections such as Miraval®, Alila®, and Andaz®—catering to a wide range of traveler preferences and market segments. Hyatt differentiates itself through a strong commitment to guest and employee care, a comprehensive loyalty program (World of Hyatt®), and integrated technology and destination‑management services that enhance operational efficiency and guest experience. The company’s culture emphasizes collaboration, innovation, and a people‑first mindset, making it an attractive workplace for professionals in hospitality, technology, and service‑delivery roles.
Job Description
The Guest Services Manager is responsible for the day-to-day operation of the Front Drive for the Lodge at Spruce Peak, ensuring high levels of guest service and efficient operation of the bell/valet, ski valet, and guest services department.
Requirements
- Hospitality or Guest service background
- Hospitality Management Degree or Diploma
- Minimum 2 years supervisory or management background
- Strong Managerial skills
- Proven commitment to health and safety
- Results oriented with ability to be flexible and work under pressure
- Knowledgeable about driving both Automatic and Manual transmissions
Benefits
- Paid Time Off
- Heath Benefits
- Winter- Ski Pass to Stowe Mountain Resort
- Summer- Golf Membership to Stowe Country Club
- Complimentary and discounted stays at Hyatt Hotels worldwide
- Onsite Fitness Membership
- Employee discounts at the Spa & Restaurant Outlets
- 401(k) Matching
