Guest Services Manager

Guest Services Manager responsible for day-to-day operation of the Front Drive at the Lodge at Spruce Peak, ensuring highest levels of guest service and maintaining efficient operation of the bell/valet, ski valet, and guest services department.

Requirements

• Hospitality or Guest service background is required.
• Hospitality Management Degree or Diploma is an asset.
• Minimum 2 years supervisory or management background required.
• Strong Managerial skills with a record of positive associate relations, team leadership abilities and a proven guest service record.
• Proven commitment to health and safety.
• Results oriented with ability to be flexible and work under pressure.
• Knowledgeable about driving both Automatic and Manual transmissions.

Benefits

• Paid Time Off
• Heath Benefits
• Winter- Ski Pass to Stowe Mountain Resort
• Summer- Golf Membership to Stowe Country Club
• Complimentary and discounted stays at Hyatt Hotels worldwide
• Onsite Fitness Membership
• Employee discounts at the Spa & Restaurant Outlets
• 401(k) Matching