Guest Services Officer- Front Office
HyattKuantan, Pahang, Malaysia
Posted January 15, 2026
Full Time
About the Company
Hyatt Hotels Corporation is a global hospitality leader operating over 1,000 hotels and resorts in 75 countries under a portfolio of brands that range from luxury to all‑inclusive and boutique collections. The company’s core focus is delivering personalized guest experiences that enable people to be their best, supported by its World of Hyatt loyalty program, technology solutions, and destination‑management services. Hyatt’s distinctive value lies in its diverse brand mix—spanning the Timeless, Boundless, Independent, and Inclusive collections—combined with a strong commitment to care, innovation, and sustainable growth. Employees thrive in a culture that prioritizes guest satisfaction, collaboration, and continuous improvement, making Hyatt a sought‑after employer in the hospitality industry.
Job Description
Guest Service Officers are responsible for the guest registration process and communication of hotel services and promotions. They are the face of Hyatt as a Front Office colleague and must have a true desire to satisfy the needs of others in a fast-paced environment.
Requirements
- Refined verbal and written communication skills
- Ability to stand for long periods of time
