Residences Manager
HyattBaja California Sur, Mexico
Posted March 18, 2026
Full Time
About the Company
Hyatt Hotels Corporation operates more than 1,000 hotels and resorts across 75+ countries, offering a diverse portfolio that spans luxury (Park Hyatt, Grand Hyatt), lifestyle (Andaz, Alila), and all-inclusive resorts (Hyatt Ziva, Secrets). The company focuses on delivering personalized hospitality experiences, supported by its World of Hyatt loyalty program and integrated technology solutions that enhance guest satisfaction. Hyatt distinguishes itself through a commitment to "care for people so they can be their best," reflected in employee development, sustainability initiatives, and community engagement. Its subsidiaries provide destination management, vacation club services, and technology platforms, creating a seamless travel ecosystem. Hyatt’s culture emphasizes collaboration, innovation, and a global perspective, attracting talent passionate about crafting memorable guest experiences.
Job Description
Responsible for overseeing daily operations of hotel-managed residences, ensuring exceptional personalized service to homeowners and guests while protecting property standards. Oversees a team, coordinates with hotel departments, and manages homeowner relations.
Requirements
- Serve as primary point of contact for homeowners
- Ensure highest level of personalized service
- Supervise and motivate the residences team
- Manage homeowner relations
- Collaborate with hotel departments
- Enforce residential policies and procedures
- Monitor financial performance
- Coordinate residential events
- Handle property maintenance issues
- Maintain accurate homeowner records
