Rooms Trainer / 宿泊部トレーナー Assistant Manager to Manager
HyattJapan
Posted January 15, 2026
Full Time
About the Company
Hyatt Hotels Corporation is a global hospitality leader operating over 1,000 hotels and resorts in more than 75 countries across six continents. The company offers a broad portfolio of brands—from luxury properties such as Park Hyatt and Grand Hyatt to lifestyle collections like Andaz and Alila, and inclusive resorts under the Hyatt Ziva and Secrets banners—catering to a wide range of traveler preferences. Hyatt differentiates itself through a customer‑centric philosophy, a robust loyalty program (World of Hyatt), and integrated technology and destination‑management services that enhance guest experiences and operational efficiency. The organization emphasizes a culture of care, empowering employees to deliver personalized service and continuously innovate across hospitality, culinary, and wellness offerings.
Job Description
Design, implement, and evaluate effective training programs for the Grand Hyatt Tokyo's Rooms Department to improve service quality, consistency, and customer satisfaction scores.
Requirements
- Strong experience and understanding of the role of training manager
- Strong knowledge of Rooms department operations
- Business level English
- Basic PC skills (typing, emails, Microsoft Word, Excel)
- Good team worker with communication skills
- A broader perspective and hospitality-minded
