Solutions Engineer/ Integration Engineer (Crypto Payment) - Shenzhen Based

We are hiring an Integration Engineer to serve as the primary technical point of contact for clients, providing hands-on support, resolving integration-related queries, and offering ongoing technical assistance post-launch.

Requirements

• Guide clients step-by-step through the technical integration of the card-issuing API
• Serve as the main technical contact, providing hands-on support, answering integration questions, and delivering continuous post-launch technical assistance
• Debug and resolve technical issues in sandbox and production environments
• Perform technical configuration tasks
• Create and maintain clear, comprehensive technical documentation
• Provide timely, effective first-line technical support
• Translate client feedback and integration challenges into actionable insights
• Collaborate with Sales, Product, and Engineering teams