Administrator - Global Sales

The Administrator - Global Sales will contribute to expanding the company's freight forwarding services by identifying business opportunities, managing customer relationships, and driving revenue growth.

Requirements

• Serve as the primary point of contact for global clients, ensuring consistency in communication and service delivery
• Support global RFQ responses and align pricing strategy with regional capabilities and customer expectations
• Design and implement customized logistics programs tailored to global supply chain structures
• Drive revenue growth by identifying upselling opportunities across multiple services (FFW, Drayage, Warehousing, etc.)
• Monitor KPIs and financial metrics including gross margin, service level, and client satisfaction
• Proactively identify risks and lead mitigation plans to ensure service reliability for high-profile clients
• Collaborate with internal teams to enhance service offerings and align with global customer trends
• Provide market intelligence to support investment decisions in infrastructure and capacity
• Support issue resolution and act as escalation point for complex customer concerns
• Develop long-term account plans focusing on mutual growth, innovation, and partnership

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement
• 401(k) with Generous Matching
• Referral Bonuses
• Auto Allowance
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
• Discretionary Bonuses
• Tuition Reimbursement