Senior Analyst - Revenue Assurance

The Senior Analyst - Revenue Assurance position is to manage End to End Accounts Receivable process while ensuring timeliness, accuracy, and completeness of customer billings requirements.

Requirements

• Accurately process all types of billing to customers based on customers' billing requirements and business transaction completions
• Train incoming billing Analyst in all forms of billings (manual and automated) for all customers
• Verify accuracy of billing data and revise any errors of other analysts
• Produce measurable results on process improvement projects
• Resolve discrepancies in accounting records
• Consult sources such as rate books, manuals, or insurance company representatives to determine specific charges or information
• Running and analyzing Accounts Receivable (AR) reports using PowerBI to support accurate revenue tracking and decision-making
• Monitoring and maintaining weekly orders, ensuring all items are updated and routed to the appropriate departments in an efficient and timely manner
• Proactively communicating with internal teams to resolve discrepancies and support smooth workflow operations
• Submitting IT tickets as needed to address billing issues, correct work order errors, and ensure timely resolution of system-related problems
• Generate ideas to improve process and execute Change Request to IT for development
• Timely distribution of customer rejected invoices to appropriate department for resolution, and timely re-billing of resolved rejected invoices
• Communicate and resolve any billing issues arises either from internal parties, systems or customers
• Lead and support special projects as assigned
• Obtain basic process improvement methodologies and project management skills sets

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement
• 401(k) with Generous Matching
• Referral Bonuses
• Auto Allowance
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
• Discretionary Bonuses
• Tuition Reimbursement