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Job description
The Software Technical Support Specialist provides software technical support for multiple end-users and partners, resolving customer's issues via phone calls and emails to ibml's 24-hour help desk.
Company
Tech, Software & IT Services
IBML specializes in high‑speed, intelligent document capture and automation, turning complex paper and digital documents into actionable data for business applications. Their core offerings include document imaging, scanning, and processing solutions for mortgage, lending, claims, and remittance workflows, as well as disaster recovery and lockbox services. Leveraging advanced OCR, AI, and proprietary hardware, IBML delivers real‑time data extraction that reduces processing time and increases accuracy. The company’s blend of industry‑specific expertise, scalable hardware platforms, and a focus on speed and reliability sets it apart in the document automation market. Professionals who thrive on cutting‑edge technology and customer‑centric solutions will find IBML an engaging and innovative workplace.
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