Remote customer service representatives
IbrokerPower Capital IncHouston, Texas, United States
Posted December 12, 2025
Full Time
About the Company
iBrokerPower Capital Inc. is a Canadian financial services firm that specializes in mortgage brokerage, insurance, and wealth management. With offices in Toronto and Vancouver, the company offers a comprehensive suite of tax‑advantaged investment solutions—including segregated funds, RRSPs, and RRIFs—alongside regular investment education for clients of all experience levels. iBrokerPower’s team of dedicated professionals focuses on securing the best rates and policies tailored to each client’s unique needs, ensuring informed and optimal financial decisions. The firm’s blend of personalized service, extensive product range, and a commitment to client education distinguishes it within the industry.
Job Description
REMOTE CUSTOMER SERVICE REPRESENTATIVES were looking for a customer service representative to answer customer calls, assess their needs, and walk them through effective solutions to their questions and grievances. We are looking for candidates with a high emotional intelligence and ability to serve our customers with empathy.
Requirements
- Strong listening, communicating, and customer service skills
- Ability to multitask and provide effective solutions
- Works well with others and helps foster a supportive work environment
- Knowledge of our company market, industry, and products
- Comfortable problem solving while also creating an enjoyable experience for our customers
- Able to document customer service calls efficiently and with detail
- Knows how to ease conflict and provide the appropriate resolutions
- Completes tasks on time and can prioritize work
Benefits
- Positive work environment
- Professional growth and teamwork