Remote Customer Support Specialist
IbrokerPower Capital IncFremont, California, United States
Posted December 12, 2025
Full Time
About the Company
iBrokerPower Capital Inc. is a Canadian financial services firm that specializes in mortgage brokerage, insurance, and wealth management. With offices in Toronto and Vancouver, the company offers a comprehensive suite of tax‑advantaged investment solutions—including segregated funds, RRSPs, and RRIFs—alongside regular investment education for clients of all experience levels. iBrokerPower’s team of dedicated professionals focuses on securing the best rates and policies tailored to each client’s unique needs, ensuring informed and optimal financial decisions. The firm’s blend of personalized service, extensive product range, and a commitment to client education distinguishes it within the industry.
Job Description
We are looking for a Remote Customer Support Specialist to assist our customers with technical problems when using our products and services.
Requirements
- Excellent communication skills
- Familiarity with help desk software
- Ability to earn clients' trust
- Analytical skills to identify customer needs and resolve issues
- Ability to follow up with customers to ensure technical issues are resolved
Benefits
- Opportunity to establish a reputation as a company with excellent customer support
- Opportunity to work with a remote team
- Growth opportunities through training and feedback