Product Consultant
IBSAtlanta, Georgia, United States
Posted September 22, 2025
Full Time
About the Company
IBS Software is a global SaaS provider specializing in mission-critical solutions for the travel and energy industries. With offerings spanning aviation operations, hotel management, tour & cruise services, and logistics, IBS delivers comprehensive digital platforms that enhance efficiency and customer experience. The company's Consulting and Digital Transformation (CDx) division further drives innovation through strategic initiatives, positioning IBS as a leader in transforming traditional sectors with advanced technologies.
Job Description
The Product Consultant is responsible for maintaining best practices, analyzing procedures, and ensuring consistency within projects related to loyalty programs. This role involves assisting the regional sales team, offering product knowledge, initiating discussions with senior management, and managing resources. The position requires overseeing two Product Consultants and three Product Analysts, and managing a large-scale Loyalty program.
Requirements
- Bachelor’s degree in a related field (IT, EE, Engineering)
- 5 years of work experience in Loyalty Management Systems or as an IT systems analyst
- Professional experience with UML and BPMN
- Experience with CRM/loyalty system implementation projects (3 months or less)
- Experience with meetings with stakeholders (various levels)
- Understanding of SaaS, PaaS, and software architecture models
- Experience with system integrations (REST, SOAP API, Events)
- Basic programming concepts (classes, variables, debugging) and problem-solving skills
