Εκπρόσωπος Τηλεφωνικής Εξυπηρέτησης (Εισερχόμενες Κλήσεις)

ICAP Employment Solutions is seeking a candidate for the position of Telecommunication Service Representative to provide excellent services to customers and exceed their expectations. The role will involve managing incoming calls for roadside assistance and accident care services, and providing accurate information and practical solutions related to the company's services.

Requirements

• Provide service to existing customers through incoming calls for roadside assistance and accident care services.
• Timely and efficient management of calls based on company standards.
• Provide accurate information and practical solutions related to the coverage of the company's services.
• Ensure excellent customer service.
• Systematic recording of information and maintenance of a file according to the company's guidelines.

Benefits

• Competitive monthly salaries
• Paid initial training and guidance
• 5-day 8-hour work schedule
• Modern and pleasant working environment
• Professional career development prospects
• Easy access (near Ag. Paraskevi metro station)