Front Desk Representative
iCare Health Solutions EnterpriseCoral Gables, Florida, United States
Posted April 9, 2026
Full Time
About the Company
iCare Health Solutions Enterprise delivers comprehensive ocular health services and telemedicine solutions to health plans across the state, coordinating diabetic eye screenings, managed care contracts, and perioperative nursing care. Leveraging proprietary software and a statewide network of optometrists and ophthalmologists, the company supports member health outcomes and payer compliance.
Job Description
Responsible for providing excellent customer service and acting as the first point of contact for patients/guests. Handle a range of administrative and customer service tasks to ensure smooth front office operations.
Requirements
- One to two years of Customer Service experience
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Ability to handle and diffuse patient complaints and disagreements
- Exceptional communication and interpersonal skills
- Experience navigating Electronic Medical Records and Outlook
Benefits
- eligible bonuses and commissions
- iCare benefits (link provided)
