BĂĽrokraft mit Schwerpunkt Kundenbetreuung (m/w/d)
ICD MattheusNorth Rhine-Westphalia, Germany
Posted January 20, 2026
Full Time
About the Company
ICD Mattheus specializes in comprehensive vacation rental management, offering an integrated booking system and channel manager that streamlines reservations across multiple platforms. Their platform automates pricing, availability, and communication, enabling property owners to maximize occupancy and revenue with minimal effort. By combining intuitive dashboards with robust analytics, ICD Mattheus empowers managers to make data-driven decisions and deliver exceptional guest experiences. Their commitment to reliability and customer support sets them apart in the competitive short-term rental market.
Job Description
Administrative Assistant with Focus on Customer Care for software solution company in Siegburg, Germany. Customer care and administrative tasks, including telephone customer care, handling customer inquiries, and scheduling appointments. Flexible working hours and hybrid working options available.
Requirements
- Experience in customer service or a comparable position
- Enjoyment of telephoning and working with people
- Independent and structured way of working
- Very good German language skills
- English skills an advantage
Benefits
- Flexible working hours
- Hybrid working options
- Flat hierarchies and direct communication
- Insight into the world of holiday apartment rental and SaaS software
