As a Field Engineering Technician III, you will commission, troubleshoot, and maintain ICON's 3D printers and related systems safely, efficiently, and compliantly. The role requires advanced mechanical and electrical knowledge, including proficiency in PLCs, VFDs, cabling, and troubleshooting. The position involves working with a high degree of autonomy, anticipating issues, and mitigating risks while ensuring consistent operations.
Requirements
- Commission, troubleshoot, and maintain ICON's 3D printers and related systems with minimal supervision.
- Connect and disconnect electrical, pneumatic, and network cabling to facilitate printer mobility.
- Independently resolve electrical, mechanical, and software issues, leveraging advanced troubleshooting skills.
- Perform preventive maintenance, inspections, and monitoring of printer performance to reduce downtime.
- Regularly analyze printer data to foresee potential issues and proactively address them.
- Lead the coordination of complex tasks while ensuring team safety, operational efficiency, and compliance.
- Document troubleshooting steps, repairs, replacements, and shift handoffs in ICON's ticketing system.
- Build strong working relationships with Print Operators and other cross-functional teams to ensure smooth project execution.
- Train and mentor Field Engineering Technician I employees, contributing to their skill development and overall team effectiveness.
- Follow SOPs, workflows, and team instructions with a disciplined, process-oriented approach.
- Willingness to travel outside of Miami, FL, for multiple weeks at a time.
- Flexible availability to work nights and weekends as needed.
Benefits
- Medical, dental, and vision benefits
- Retirement plan
- Paid time off