Ing Soporte en Sitio (Backup) - San José Iturbide, Guanajuato

Join icorp as a Support Engineer (Backup) in San José Iturbide, Guanajuato. We connect talent with technology at icorp, a leading IT services company focused on enabling our clients' competitiveness.

Requirements

• Technical Support: You will attend incidents and hardware and software requirements in person and remotely as a backup for various clients.
• Maintenance: You will execute the preventive plan for laptops, printers, scanners, and audio systems.
• Network Management: You will ensure the operability of structured cabling and access to the network infrastructure.
• Providers: You will coordinate external maintenance activities and warranty management.
• Documentation: You will record each activity in the ticket tool, ensuring compliance with SLAs.

Benefits

• Base salary + quarterly bonus
• Legal benefits