Service Desk Analyst (40896)
Idealforce LLCPhoenix, Arizona, United States
Posted June 7, 2016
Contract / Temporary
About the Company
Idealforce LLC is a leading talent acquisition solutions provider specializing in enterprise talent management, executive search, and flexible hiring models. Leveraging innovative technologies, Idealforce helps corporations strengthen their workforce by attracting top talent efficiently and cost-effectively. The company's proprietary products and vendor management services ensure clients can make informed hiring decisions with confidence.
Job Description
IDEALFORCE has a Contract position available for a Service Desk Analyst to join our customer in Phoenix, Arizona. This is an ONSITE position with 8 hour shifts between 7:00 AM-5:30 PM.
Requirements
- Experience in a call center supporting Roll outs of Windows 7 and 10 and Office 2013
- Working knowledge of customer service principles and processes, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party software applications, internally developed custom applications, application integrations, networking protocols, and any other computer-related technologies
- Associate's degree plus three or more years of information technology experience (or equivalent experience)
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance