Night & Weekends Social Media Engagement Specialist (Contractor)
Ignite Social MediaBirmingham, Michigan, United States
Posted March 23, 2026
Contract / Temporary
About the Company
Ignite Social Media is a leading social media agency founded in 2007, offering comprehensive services including strategic planning, content development, community management, and analytics. With expertise in influencer marketing, shopper marketing, and brand ambassadors, Ignite helps national and international brands drive engagement and achieve their marketing goals. The company's unique team of specialists keeps up with industry trends and has successfully worked with top brands like Microsoft and Samsung.
Job Description
The Night & Weekends Social Media Engagement Specialist is a contract position that requires working an alternative schedule, engaging with customers on social media, and managing online communities for a major retail brand. The role involves reactive community engagement practices, customer support, and using third-party tools to assign, evaluate, respond, and escalate client-provided engagement guidelines.
Requirements
- 2+ years of experience in consumer-facing marketing or 1.5+ years' experience managing online communities for consumer brands
- Customer service experience
- Professional experience using social media platforms for brands (Facebook, X, Instagram, TikTok)
- Experience with third-party community engagement tools (e.g., Sprinklr, Social Studio, Hootsuite, Emplifi, HootSuite, etc.)
