Broadcast Operations Center Engineer

iHeartMedia is seeking an experienced Broadcast Engineering Support Technician to work in a 24x7x365 operational team supporting and maintaining critical infrastructure and operations. The position is part of a virtual team and requires ability to work nights, weekends, and holidays, with a variable schedule and overtime as necessary. The ideal candidate has experience working in a broadcast technical environment, troubleshooting multiple networking and communication protocols, and a strong understanding of broadcast concepts with hands-on, practical experience.

Requirements

• Experience working in a broadcast technical environment supporting RF transmission systems, multimedia studio facilities, automation systems, broadcast-oriented data networks, and telecommunications systems
• Experience troubleshooting multiple networking and communication protocols
• Strong understanding of broadcast concepts with hands-on, practical experience
• Background in a customer support or client-facing technical function
• Ability to work in a fast-paced, multitasking technical and administrative environment with minimal supervision
• Experience with Windows OS, remote access tools (VNC, RDP, etc.), cloud technologies, and network monitoring platforms
• Strong professional written and verbal communication skills

Benefits

• Employer-sponsored medical, dental, and vision with a variety of coverage options
• Company-provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• Spirit day
• 401K plan
• Employee Assistance Program (EAP)
• Voluntary programs such as spending accounts, student loan refinancing, accident insurance, and more